Frequently Asked Questions (FAQ)

Here are some common questions about BikeBikroy and our services

1. What is BikeBikroy?

BikeBikroy is Bangladesh’s first and leading online marketplace for buying and selling motorcycles, motorcycle accessories, and parts. We connect buyers and sellers to facilitate secure and easy transactions.

2. How do I create an account on BikeBikroy?

To create an account, simply click on the “Sign Up” button at the top right corner of the website. You will need to provide basic information such as your name, email address, phone number, and create a password.

3. Is it free to list my motorcycle for sale?

Yes, listing your motorcycle for sale on BikeBikroy is free! Simply log in to your account, go to the "Sell" section, and fill in the details of your motorcycle.

4. How can I buy a motorcycle on BikeBikroy?

To buy a motorcycle, browse the listings on our site and filter by model, condition (new/used), or price. When you find a motorcycle you're interested in, contact the seller directly through the platform for further details and to arrange payment.

5. What payment methods are accepted on BikeBikroy?

We facilitate third-party payment methods to ensure secure transactions. Payments between buyers and sellers are handled independently, and we recommend that both parties secure their transactions appropriately.

6. How do I contact the seller?

To contact a seller, simply click on the listing for the product you are interested in. You will find a "Contact Seller" button where you can send a message directly to the seller through the platform.

7. What should I do if I encounter a problem with a seller or buyer?

If you encounter any issues with a transaction, we recommend that you try to resolve the matter directly with the other party. If the issue persists, please contact BikeBikroy’s customer support at info@bikebikroy.com, and we will do our best to assist you.

8. How do I delete my BikeBikroy account?

To delete your account, please send an email request to info@bikebikroy.com, and we will assist you with the account deactivation process.

9. Can I sell used parts or accessories?

Yes, you can list used motorcycle parts or accessories for sale. Just be sure to accurately describe their condition and price to ensure a smooth transaction.

10. Is BikeBikroy safe to use?

Yes, BikeBikroy is committed to providing a secure platform for both buyers and sellers. We use industry-standard encryption and other security measures to protect your personal data and transactions.